Refund and Return Policy
At Agribizz, we strive to provide our customers with high-quality orchid plants and exceptional service. If you are not satisfied with your purchase or if your plant arrives damaged or defective, please notify us within 24 hours of receiving your order so that we can promptly address the issue.
Returns
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- Defective or Damaged Plants: If your orchid plant arrives damaged or defective, please contact us within 24 hours of receiving your order. We may request photographic evidence of the damage to assess the situation. Once confirmed, we will provide you with instructions for returning the plant. We will either replace the plant at no additional cost or issue a refund, depending on your preference and the availability of the plant.
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- Change of Mind: We do not accept returns or offer refunds for plants due to a change of mind or personal preference. We encourage you to carefully consider your purchase before placing an order.
Refunds
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- Defective or Damaged Plants: If you are eligible for a refund due to a defective or damaged plant, we will process the refund within 2 business days after receiving the returned plant. The refund will be issued to the original payment method used for the purchase.
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- Shipping Costs: Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error.
Contact Us
If you need to return a defective or damaged plant or if you have any questions about our refund and return policy, please contact us at agribizz.info@gmail.com within 24 hours of receiving your order.
By placing an order with Agribizz, you agree to abide by the terms of our refund and return policy. We reserve the right to update or modify this policy at any time without prior notice.
